We are hiring – Operations Head

We are hiring – Operations Head

Placement Title: Operations Head
Location: Singapore
Start & End Date: 15th September 2019
Time Requirement: Full Time, Permanent

About GA Circular

GA Circular is a research and strategic advisory company working on driving circular economy in Asia. Our mission is to create a world without waste.

In the area of packaging waste, currently even though Asia only accounts for 45% of plastic production, the region is responsible for 82% of global ocean plastic leakage. 5 of the global top 10 countries contributing to marine plastics leakage are from Southeast Asia (Indonesia, Philippines, Vietnam, Thailand and Malaysia).

In the area of food waste, currently most of the food waste in South and Southeast Asia happens in the supply chain (at the farm, post-harvest, processing or distribution) across all food categories. For e.g. 52% fruits and vegetables in Asia and 20% of cereals in Asia are wasted in farms, post-harvest and processing, not reaching distribution centers or consumers.

To tackle these pressing environmental challenges throughout Asia, GA Circular is working on pioneering, strategic projects on circular economy in partnership with businesses, government agencies, multilateral agencies and global foundations. Our recent efforts include creating first of their kind baseline studies in Asia, driving harmonisation of legislations and standards and creating industry coalitions to exponentially increase recycling in Asian countries.

Background on the Role

In order to succeed in the role, you will need to have proven track record of managing project operations across a research or consultancy businesses, leading teams with diverse backgrounds and skillsets, combined with a proven entrepreneurial expreience in an emerging market in Southeast Asia to drive forward our business and impact in the region.

The candidate is expected to develop a strong domain knowledge of waste management and recycling industries for various packaging types specifically in a Southeast Asia context as well as wider Asia Pacific context. Prior experience in the waste management and the recycling industry is not mandatory, however a resolve to tackle the issue is a must and a quick learning curve to develop domain expertise is expected.

The Role comprises to 2 main Aspects:

1. Lead and execute project operations (approximately 70% of time)

Directly drive the delivery of key strategic projects on packaging recycling and food waste recycling in the Southeast Asian region – specifically in Vietnam, Indonesia, Malaysia, Thailand, Myanmar as well as in Singapore

Responsible for developing and continuously improving on templates and processes to deliver GA Circular projects and products with the objective of increased efficiencies (i.e. project profitability) and effective (i.e. higher client satisfaction scores)

Understand the goals of our clients and GA Circular and align our people to these objectives, setting clear priorities and direction

Ensure projects are being delivered within pre-agreed timelines and budgets

Lead project teams covering all operational aspects including day-to-day problem solving, team management, client management, and bring in deep domain knowledge, expertise, and proprietary tools to every client situation.

Lead delivery to clients including oversight and completion of strategic decks, presentations and reports (internal to clients & externally published)

Mentor and advise team members of GA Circular to strengthen their research and consulting abilities.

Influence clients, teams, and individuals positively. Leading by example and establishing confident relationships with senior project stakeholders.

2. Business development to grow impact in the region (approximately 30% of time)

Develop a deep understanding GA Circular’s various product offerings and past and ongoing work in circular economy
Manage and develop strategic client relationships with existing and new clients

Drive regional revenue and growth in Southeast Asia (especially in emerging Southeast Asian countries) measured by number of leads generated, proposal pipeline, new business closed, repeat business closed and existing client engagement against a baseline on these points

Drive the creation of new products that builds GA Circular’s offerings and thought leadership in the space of circular economy

Represent GA Circular at external conferences, events and speaking engagements

Job requirements:

10+ years of overall experience with at least 1 year of experience at Director or Associate Director level managing operations for research and / or consultancy firm where clients are multinational companies and / or government agencies

5+ years of experience of business development for research, consultancy firm where clients are multinational companies and / or government agencies

2+ years of entrepreneurial expreience of founding and running operations of your own company in an emerging Southeast Asian country (e.g. Vietnam, Indonesia or Philippines). The company need not be in the research or consultancy industries.

Proven ability of atleast 3+ years of expreience in managing and leading teams of up to 10 people

Excellent spoken and written fluency in English language

Excellent communications and interpersonal skills

Ability to travel for upto 2 weeks a month in the Southeast Asia region as and when required


Spoken fluency in Bahasa Indonesia or Vietnamese as some of the long-term projects for GA Circular in the area of packaging waste are in Indonesia and Vietnam. Indonesia and Vietnam are both ranked world #2 and #4 respectively in terms of plastic leakage into the oceans and thus are major hotspots where solutions are needed for packaging waste.

How to Apply:

Please send a CV and cover letter to: laura@gacircular.com. You are welcome to share any past research or data analysis reports which shows your capabilities in the above requirements

Note for Applicants:

○ We usually receive a number of applicants for our open positions so we’ll only be able to respond to applicants who meet our requirements

○ Applicants who meet our requirements for this role can expect a 3-step interview process

Ashwin Subramaniam
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